Refund policy

Refund policy

Returns are only accepted within 30 days of the date of purchase and are at the sole discretion of SpinDaddy. To be eligible for a return, your item must be unused and in the same condition that you received it. If the product is received by us in unused and undamaged condition and in its original packaging, we will refund your purchase price minus shipping. Shipping costs are determined by the amount either you paid at checkout or If the item shipped free then the amount we paid for shipping. That amount will be deducted from the purchase price. Customer is responsible for return shipping.

Sales, Discounts, Discount Codes, Deals

Specials or Sales advertised are always for limited time. Any sales contained in an email or displayed on our website will expire. If expiration date is not stated, then deal expires when it is no longer available on our website. Sales are not available retroactively for any reason, nor can they be applied in the future beyond the expiration day. Offers cannot be combined with other sales or discounts unless explicitly stated

Warranties

On products which have extended warranties, we ask that you contact us with pictures and a description of the problem. If the situation is determined to fall under a warranty, we will provide a return label within the contiguous U.S. or where we originally shipped the item. You can use the label to ship the item(s) back to us and then we will send replacements or make a repair. Warranties only apply to the original purchaser and claim approval is at the sole discretion of SpinDaddy. Warranty is void for items forwarded outside the United States. Warranty is void for items deemed to have been used incorrectly or abused. Warranty is void for products where you have made your own repairs or changes. 

Standard Warranty - We warrant our products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year for the original ship date. Shipping and handling fees are to be paid for by the customer. We agree, at our option during the warranty period to furnish parts, new product or refurbished product of equal value in exchange without charge (except for a fee for shipping, handling, packing, return postage, and insurance which will be incurred by the customer). Such parts or replacement is subject to verification of the defect or malfunction and proof of purchase as confirmed by showing original dated sales order.

Warranty does not cover cosmetic matters.